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Nagpur, October 19, 2026: GMR Nagpur International Airport Limited (GNIAL), a GMR Aero led consortium, has undertaken a comprehensive programme of passenger-centric enhancements at Nagpur Airport over the past three months, focusing on passenger facilitation, terminal ambience, cleanliness, security screening and baggage services. In parallel, GNIAL is prepared to undertake a comprehensive terminal refurbishment aimed at modernising airport infrastructure and working closely with the concerned regulatory authorities to secure the required clearances to initiate the refurbishment.

Mr. Srikanth Bhandarkar, Chief Executive Officer, GMR Nagpur International Airport Limited, said: “Our focus is on continuously enhancing the passenger experience at Nagpur Airport through targeted improvements in service quality, operational efficiency, technology and infrastructure. Over the past few months, we have introduced several immediate enhancements across key passenger touchpoints, we are also preparing for a comprehensive terminal refurbishment to improve capacity, streamline passenger movement and provide a more comfortable and seamless travel experience. With financial closure achieved, key preparatory activities completed, design development progressed and contractors onboarded, we are working towards commencing the project upon receipt of the requisite regulatory clearances. These initiatives reflect our commitment to developing Nagpur Airport as a modern aviation gateway for Central India.”

Terminal Refurbishment: Key Planned Upgrades:

The proposed refurbishment will cover approximately 19,500 sqm of the existing terminal and key passenger-facing airside and landside areas. Planned enhancements include:

  • Check-in: Installation of four self-bag-drop counters and five self-check-in kiosks.
  • Security Screening : Addition of four X-ray machines, including three for domestic operations and one for international operations, along with two new departure entry gates.
  • Passenger Movement and Comfort: Expansion of the forecourt kerb area, upgraded washrooms, dedicated domestic and international lounges, and an increase in bus boarding gates from two to four.
  • Overall Terminal Experience: Improvements across passenger circulation areas, boarding facilities, walkways, retail spaces, and pick-up and drop-off zones.

The first phase of refurbishment is targeted for completion within 12–18 months of commencement, subject to the project schedule and requisite approvals.

Key passenger experience enhancements implemented

  • Passenger facilitation : Passenger Support Associates (PSAs) have been deployed across Digi Yatra e-gates, check-in halls, pre-embarkation security checkpoints, boarding gates and arrival halls. Queue managers have also been deployed at key passenger touchpoints, including immigration and emigration counters.
  • Digi Yatra: Facial screening enhancements have been implemented to facilitate smoother and more efficient passenger processing.
  • Terminal ambience and infrastructure: Airport approach-road landscaping has been revamped, terminal lighting improved, boarding-gate seating reoriented with better spacing, and new carpets installed at aerobridges. Fragrance systems have also been introduced across the terminal and washrooms.
  • Security screening: New large, medium and small trays, supported by dedicated tray management staff, have been introduced at pre-embarkation security checkpoints. Preparation tables have also been installed at security checkpoints and post-security hold areas to improve passenger convenience.
  • Baggage and trolley services: Dedicated trolley management services have been introduced, including four out of-gauge (OOG) baggage trolleys and strategically positioned trolleys around arrival baggage reclaim belts for convenient baggage retrieval.
  • Cleanliness and hygiene: Dedicated housekeeping staff and daily deep-cleaning activities have been introduced across all washrooms. Regular cleaning and upkeep of the terminal and its façade, a new pest-control programme, and dedicated 24x7 landside housekeeping arrangements further strengthen airport hygiene and maintenance.
  • Medical and operational preparedness: Dedicated MBBS doctors, paramedics and technicians are available 24x7 to strengthen medical preparedness and passenger care.

GNIAL remains focused on strengthening passenger facilitation, service quality and operational efficiency while advancing the planned refurbishment to deliver a more seamless, comfortable and convenient airport experience.

About GMR Airports Limited (Formerly GMR Airports Infrastructure Limited)

GMR Airports Limited (GAL) is a leading global airport platform company with over two decades of experience in designing, constructing, and operating world-class sustainable airports. Under the brand name “GMR AERO”, it offers pioneering aviation solutions in retail, aero services, and real estate. Groupe ADP joined the journey in 2020 as a strategic partner and is now a co-promoter in GAL.

As a platform business, GAL also provides a range of aero services including Duty Free, Retail, F&B, Cargo, Car Parking, O&M, and PMC services. Through its innovative Aerotropolis concept, it develops cutting-edge airport cities, shaping best-in-class real estate developments in South Asia. GAL operates India's largest third-party Maintenance, Repair, and Overhaul (MRO) facility through its subsidiary, GMR Air Cargo and Aerospace Engineering Limited ensuring operational excellence across the Asia Pacific region.

GMR Innovex, a GMR Group entity, is developing and introducing a range of digital solutions to enhance the passenger journey and airport experience. Through GMR Aero Academy and GMR School of Aviation, the company is creating the talent pool necessary to drive the growth of the aviation sector in India (the third largest in the world).

As one of the largest private airport operators in the world, GMR Airports Limited (GAL) served over 121 million passengers in FY26. Its commitment to operational excellence and service quality has been consistently recognized by ACI and Skytrax. With seven operational airport assets across India and overseas, GAL manages key aviation gateways including Delhi, Hyderabad, Goa, Nagpur, Bidar, and Visakhapatnam (Vizag) Airport in India, as well as Medan Airport in Indonesia. It is also extending technical services to the Mactan-Cebu International Airport in the Philippines. Further strengthening its global footprint, GAL is developing a transformative greenfield airport project in Crete, Greece.

GMR Group, the promoter of GAL has a significant presence in Energy, Transportation, Urban Infrastructure, and Sports. Through its CSR arm, GMR Varalakshmi Foundation, GMR supports local communities, reflecting its commitment to improving quality of life by enhancing skills, providing education, and developing healthcare infrastructure and services.

Groupe ADP develops and manages airports, including Paris-Charles de Gaulle, Paris-Orly, and Paris-Le Bourget. In 2025, the group handled through its brand Paris Aéroport 107 million passengers at Paris-Charles de Gaulle and Paris-Orly, and nearly 379 million passengers in airports in France and abroad. Boasting an exceptional geographic location and a major catchment area, the Group is pursuing its strategy of adapting and modernizing its terminal facilities and upgrading the quality of services; the group also intends to develop its retail and real estate businesses. In 2025, group revenue stood at €6,704 million and net income at €382 million.

For further information about GMR Group, visit http://www.gmrgroup.com

For further details, please contact:

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  • Sangeetha CR
  • Akshay Pawar
  • Head - Corporate Communications (GHIAL) & Subsidiaries | Nagpur | Vizag
  • AM – PR& Communications (GHIAL)

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